FAQs

Custom Cleaning Service Co, Inc

  • Will cleaning make my carpet get dirty faster?

    No, professional cleaning does not cause carpets to become dirty more quickly. Our residue-free cleaning methods actually help prevent future soiling.
  • Can you remove all stains?

    While we can significantly improve or eliminate most stains, some may result in permanent discoloration. Our advanced techniques aim to achieve the best possible outcome for each stain.
  • Do you offer pet odor and urine treatment?

    Yes, we provide specialized pet treatments. Our process targets odors at their source and may include antienzyme treatments for optimal results.
  • What carpet cleaning methods do you use?

    Our primary method is truck-mounted hot water extraction, commonly referred to as steam cleaning. This technique effectively deep cleans carpets.
  • How often should I have my carpet cleaned?

    We recommend professional cleaning every 6-12 months. Factors such as family size, presence of pets, and allergy concerns may influence the ideal frequency for your home.
  • Are your cleaning products safe for children and pets?

    Absolutely. We prioritize safety by using non-toxic cleaning products that are safe for both children and pets in your home.
  • Do I need to move my furniture?

    Our team will move most furniture items. However, beds, electronics, and large or delicate pieces will need to remain in place during the cleaning process.
  • Do I need to be home during the cleaning?

    Your presence is not required if you can provide access to your home. We can complete the service and secure the premises upon completion.
  • How long will it take for my carpets to dry?

    Drying time typically ranges from 4 to 8 hours. Factors such as humidity, ventilation, and carpet thickness can affect the drying process.
  • Can I walk on carpet after cleaning?

    Yes, you may walk on the carpet with clean footwear or socks. However, we advise minimizing heavy foot traffic until the carpet is completely dry.